FAQs

We often get asked questions relating to our Puffin Island and Menai Straits boat trips and adventure RIB rides, so to assist you we have compiled this handy list of questions and answers.

It is split into sections, one for each of the cruises and trips we run; please just click on the trip name to scroll directly to the relevant section.

If you have any additional questions not answered here then please feel free to contact us.

Adventure RIB Rides Questions Menai Straits Cruises Questions Puffin Island Cruises Questions Ultimate RIB Safaris Questions

Adventure RIB Rides Questions

Can we bring our dog?

No, RIB tours are not suitable for dogs. If you want to bring your dog please take a look at one of our cruises.

Is there a toilet on-board?

No, there is not a toilet on the RIBs.

Will I get wet?

The RIBs are open boats, while most people do stay dry it’s always best to prepare yourself for some spray, don’t bring anything you don’t need (especially expensive handbags…..) but if you do want to bring a camera we have got a small dry locker on the boat, but make sure you have a suitable case/bag.

You are welcome to bring your belongings on the boat, please make sure you have a suitable bag or case especially for cameras, any items you do bring on any of our boats are at your own risk, we will not take any responsibility should they get wet, damaged or broken.

Can I bring my camera?

You are welcome to bring your camera on the RIBs but make sure you have a suitable protective bag or case, it can be stowed in a locker until we stop at the island.

Any equipment you bring on the boats is at your own risk, we will not accept any responsibility for lost or damaged items.

Are there any age restrictions?

RIB tours are not suitable for very young children, please contact us if you have children under 5 so we can try and tailor a trip to suit your group.

Is it suitable for pregnant women?

It is not advisable to take a RIB trip if you are pregnant.

Is there disabled access?

Access is limited on the RIBs, you must be able to sit astride a jockey seat, hold onto handrails and follow the skipper's instructions to take a RIB trip. Please contact us if you wish to discuss your requirements prior to booking.

What time do trips run?

The main season is between April and October, we try and sail daily from 11am (or earlier by prior arrangement) but please check for specific times either on the online booking page or by phone before making a journey to come and see us.

For trips between November and March, private charters and large groups please contact us.

How many people can the boat take?

Our RIBs each have a license to carry 11 passengers (and 1 crew).

Can we still go if the weather is bad?

We will only operate if it is safe to do so. Often if conditions do not allow us get to Puffin Island there may still be an option to sail in the Menai Straits as it is more sheltered. In certain conditions you may get a little wet so please ask on the day. If you are making a special journey please make sure you call to check your sailing before setting out. Our round Anglesey cruises are the most weather dependant, we’ll always do our best to take you, but in certain conditions it’s just not possible to do it safely, in those circumstances if it’s possible we’ll run a cruise of the same duration wherever it’s most sheltered.

I have health problems are your boats suitable?

If you have a specific health problem that concerns you with regard to taking a boat trip then just let us know, but generally if you feel well enough to go it should be fine.

If you have back problems the RIB is probably not a good idea, a cruise is probably more suitable, also pick a calm day to go.

What safety equipment is provided?

All our vessels fully conform to the MCA codes and licensing and carry all the necessary safety equipment. All vessels carry appropriately sized lifejackets and life rafts for all passengers.

Before boarding the RIBs you will be issued with a lifejacket which you must wear for the duration of your trip.

Menai Straits Cruises Questions

Can we bring our dog?

Yes, well behaved dogs are welcome on any of our cruises.

Is there a toilet on-board?

Yes, there is a toilet on the cruise boats.

Will I get wet?

You shouldn’t get too wet, but dress for the outdoors, also note that it is generally cooler at sea.

The Cerismar cruise boat has all-round seating, it’s dry at the back (and in the wheel house), the front has great views but it can get really wet there in certain wind and tide conditions.

You are welcome to bring your belongings on the boat, please make sure you have a suitable bag or case especially for cameras, any items you do bring on any of our boats are at your own risk, we will not take any responsibility should they get wet, damaged or broken.

Can I bring my camera?

Yes, please do. Our cruise vessels offer a more stable platform for photography than the RIBs, so especially if you have a long lens this would be the best option.

Any equipment you bring on the boats is at your own risk, we will not accept any responsibility for lost or damaged items.

Are there any age restrictions?

Our cruises are suitable for all ages.

Is it suitable for pregnant women?

Our cruises are suitable for pregnant women however it would be advisable to check the weather conditions as although we never sail if it is unsafe some days may be rougher than others.

Is there disabled access?

There is good access on the pier, but we do not have full disabled access on the boats, please have a look at our access statement or contact us to discuss your access requirements.

What time do trips run?

The main season is between April and October, we try and sail daily from 11am (or earlier by prior arrangement) but please check for specific times either on the online booking page or by phone before making a journey to come and see us.

For trips between November and March, private charters and large groups please contact us.

How many people can the boat take?

We recommend up to 50 passengers for our cruises, although we are licensed to carry more. If your group is more than 50 people, please get in touch and we should be able to arrange something for you.

Can we still go if the weather is bad?

We will only operate if it is safe to do so. Often if conditions do not allow us get to Puffin Island there may still be an option to sail in the Menai Straits as it is more sheltered. In certain conditions you may get a little wet so please ask on the day. If you are making a special journey please make sure you call to check your sailing before setting out. Our round Anglesey cruises are the most weather dependant, we’ll always do our best to take you, but in certain conditions it’s just not possible to do it safely, in those circumstances if it’s possible we’ll run a cruise of the same duration wherever it’s most sheltered.

I have health problems are your boats suitable?

If you have a specific health problem that concerns you with regard to taking a boat trip then just let us know, but generally if you feel well enough to go it should be fine.

What safety equipment is provided?

All our vessels fully conform to the MCA codes and licensing and carry all the necessary safety equipment. All vessels carry appropriately sized lifejackets and life rafts for all passengers.

You are not required to wear a lifejacket during our cruises.

Puffin Island Cruises Questions

Can we bring our dog?

Yes, well behaved dogs are welcome on any of our cruises.

Is there a toilet on-board?

Yes, there is a toilet on the cruise boats.

Will I get wet?

You shouldn’t get too wet, but dress for the outdoors, also note that it is generally cooler at sea.

The Cerismar cruise boat has all-round seating, it’s dry at the back (and in the wheel house), the front has great views but it can get really wet there in certain wind and tide conditions.

You are welcome to bring your belongings on the boat, please make sure you have a suitable bag or case especially for cameras, any items you do bring on any of our boats are at your own risk, we will not take any responsibility should they get wet, damaged or broken.

Can I bring my camera?

Yes, please do. Our cruise vessels offer a more stable platform for photography than the RIBs, so especially if you have a long lens this would be the best option.

Any equipment you bring on the boats is at your own risk, we will not accept any responsibility for lost or damaged items.

Will we see puffins?

Puffins nest on the island typically between the beginning of April and end of July, maybe even into the first week of August. Puffins are wild animals and we cannot guarantee you will see them even if you visit during the breeding season. There are approximately 50 breeding pairs of Puffins on the island.

Will we see dolphins?

Dolphins are found in the waters around Anglesey, while we do spot dolphins every so often we can’t really advise a good time to see them. Harbour porpoise are seen quite regularly on our cruises, but again we cannot predict or guarantee sightings of these or any other animals.

Can I get off on Puffin Island?

Puffin Island is privately owned and you are not allowed on the island without special permission. All our standard boat rides are a round trip, you get on and off at the same place.

Are there any age restrictions?

Our cruises are suitable for all ages.

Is it suitable for pregnant women?

Our cruises are suitable for pregnant women however it would be advisable to check the weather conditions as although we never sail if it is unsafe some days may be rougher than others.

Is there disabled access?

There is good access on the pier, but we do not have full disabled access on the boats, please have a look at our access statement or contact us to discuss your access requirements.

What time do trips run?

The main season is between April and October, we try and sail daily from 11am (or earlier by prior arrangement) but please check for specific times either on the online booking page or by phone before making a journey to come and see us.

For trips between November and March, private charters and large groups please contact us.

How many people can the boat take?

We recommend up to 50 passengers for our cruises, although we are licensed to carry more. If your group is more than 50 people, please get in touch and we should be able to arrange something for you.

Can we still go if the weather is bad?

We will only operate if it is safe to do so. Often if conditions do not allow us get to Puffin Island there may still be an option to sail in the Menai Straits as it is more sheltered. In certain conditions you may get a little wet so please ask on the day. If you are making a special journey please make sure you call to check your sailing before setting out. Our round Anglesey cruises are the most weather dependant, we’ll always do our best to take you, but in certain conditions it’s just not possible to do it safely, in those circumstances if it’s possible we’ll run a cruise of the same duration wherever it’s most sheltered.

I have health problems are your boats suitable?

If you have a specific health problem that concerns you with regard to taking a boat trip then just let us know, but generally if you feel well enough to go it should be fine.

What safety equipment is provided?

All our vessels fully conform to the MCA codes and licensing and carry all the necessary safety equipment. All vessels carry appropriately sized lifejackets and life rafts for all passengers.

You are not required to wear a lifejacket during our cruises.

Ultimate RIB Safaris Questions

Can we bring our dog?

No, RIB tours are not suitable for dogs. If you want to bring your dog please take a look at one of our cruises.

Is there a toilet on-board?

No, there is not a toilet on the RIBs.

Will I get wet?

The RIBs are open boats, while most people do stay dry it’s always best to prepare yourself for some spray, don’t bring anything you don’t need (especially expensive handbags…..) but if you do want to bring a camera we have got a small dry locker on the boat, but make sure you have a suitable case/bag.

You are welcome to bring your belongings on the boat, please make sure you have a suitable bag or case especially for cameras, any items you do bring on any of our boats are at your own risk, we will not take any responsibility should they get wet, damaged or broken.

Can I bring my camera?

You are welcome to bring your camera on the RIBs but make sure you have a suitable protective bag or case, it can be stowed in a locker until we stop at the island.

Any equipment you bring on the boats is at your own risk, we will not accept any responsibility for lost or damaged items.

Are there any age restrictions?

RIB tours are not suitable for very young children, please contact us if you have children under 5 so we can try and tailor a trip to suit your group.

Is it suitable for pregnant women?

It is not advisable to take a RIB trip if you are pregnant.

Is there disabled access?

Access is limited on the RIBs, you must be able to sit astride a jockey seat, hold onto handrails and follow the skipper's instructions to take a RIB trip. Please contact us if you wish to discuss your requirements prior to booking.

How many people can the boat take?

Our RIBs each have a license to carry 11 passengers (and 1 crew).

I have health problems are your boats suitable?

If you have a specific health problem that concerns you with regard to taking a boat trip then just let us know, but generally if you feel well enough to go it should be fine.

If you have back problems the RIB is probably not a good idea, a cruise is probably more suitable, also pick a calm day to go.

What safety equipment is provided?

All our vessels fully conform to the MCA codes and licensing and carry all the necessary safety equipment. All vessels carry appropriately sized lifejackets and life rafts for all passengers.

Before boarding the RIBs you will be issued with a lifejacket which you must wear for the duration of your trip.

Possibly the most helpful company I have ever dealt with.

We made a booking with over 40 people of mixed ages and one disabled. They telephoned to notify us of poor weather and even suggested alternative venues/ activities. Our party wished to continue as the weather was improving. When we arrived they did all they could to help and accommodate everyone.

The views and journey was stunning with a very informative commentary. If only every company was so refreshingly helpful and accommodating.
alexander R (TripAdvisor)
 

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